Information and Advisory Services assists municipalities in achieving a stable and positive employment climate by providing advice and research, coordination on issues of common interest, and specialized support on matters related to human resources and labour relations. Information & Advisory Services produces publications related to human resources and labour relations and are found here.

Services for members

• Advice and research for arbitration and other human resource and labour relations issues, including advocacy services and coordination of legal issues of common interest to employers.
• Research and data initiatives including collecting workforce data, ​conducting financial analysis, updating benchmarking and settlement trends, analyzing economic trends, and reporting on emerging human resource and employment issues.
• Leadership and innovation with respect to human resources and labour relations issues.
• Coordination with municipalities across Canada of human resources and labour relations information including police and fire settlement trends.
• Liaising with external service providers common to our member municipalities.

We provide human resources and labour relations information about a workforce that numbers over

19,000 full-time employees working in a variety of capacities.